Reviews

We are very proud of the service that we offer here and we especially pleased when we receive positive feedback from our tenants.

Here are just a few of the many excellent reviews we have been sent over the years.

A nice little house for third year. Sally and the maintenance team were all lovely. Any issue was sorted straight away and to a good standard.

Hannah T 15/07/2020

Happy 2 years in one of the properties provided by Cool Pads. Sally and her team are always friendly and responsive to issues. Highly recommend to others thinking of letting a house from these guys - you won’t regret it!

Joe B 17/07/2020

I have stayed in a Cool Pads Property for the past 2 years. Sally has been very supportive and always sorted out any problems quickly.

Katy T 28/07/20

I highly recommend booking a place with this student company. They have been very helpful and very little problems. Sally has been responsive to any queries that did arise and the property has been a pleasure to stay at.

Lanre M 12/07/19

A very good price for what we got, as managers they are efficient and understanding, they answer all questions they can and try to find an answer if they cannot as soon as possible, very happy with the service they have provided.

Ariel M 23/08/19

We were recommended by one of our freinds to contact Cools Pads Student House Lincoln. They were really friendly and have very reasonable rents. We stayed in the same house for two years and have absolutely no complaints. Great Landlords who were easy to contact and quick to sort our any problems we had.

George P, Josh L and Oliver R 25/11/18

Not having rented private student houses before having always stayed in the University accommodation I was worried I might be conned. A lot of the agents made things very complicated. Thankfully I found Cool Pads who provide student accommodation in Lincoln. The majority of their houses are in the West End which is what we wanted so we could be in the centre. We viewed the houses, Sally took the time to go through all the paperwork, answring all my questions and explaining in detail. She was happy to explain everything again to my Dad over the phone. As a result we chose one of their student houses. We paid exactly the rent that we had been told and there were no hidden extras. This was not the experience of some of my friends who went with the bigger agents were there was lots of extra costs.

Will G 02/12/18

We were shown round a number of student houses by Sally who was happy at the end of the day to let us go back and have a second viewing of the 2 we liked. When we had chosed we signed the paperwork and that was it. We were always really grateful for any maintenance problems that occurred during the tenancy were sorted out quickly.

Katy M

Forget the big agents on they are too impersonal and do not care if you have a problem. We went through Cool Pads. You just need to search student accommodation Lincoln and click on Cool Pads For Students. Their approach is really friendly. Sally helped us a lot. When we moved into the house everything was clean, tidy and well maintained. Cool Pads were happy to invoice for rent only after our student loans had come through which was a big help. We cannot recommend them enough. Thanks.

Georgina S

Once our central heating boiler broke down on Friday night late November. It was freezing. A call to Sally at Cool Pads and within one hour some electric heaters were delivered. Whats more and a new boiller was installed on the following Monday morning. Thats what I call service.

Bradley J

We have stayed in a Cool Pads 3 bedroom house for 2 years. The three of us decided to move in a house after being in halls for our first year. Sally was very helpful and made it really easy for us. The rent was fully inclusive and there was virgin internet as well at no extra charge. We also got our returnable deposit back at the end of our stay.

Jenny R, Michael C, Paul B

I spent our third year at University living in a Cool Pads Student house and it proved to be a good choice. There were a few times that I needed help and they were always very quick to respond even when it was in the evening. The previous year was a disaster as we rented through one of the large letting agents and really regretted it as they never answered our queries or helped in anyway.

Jordan P